Privacy Policy

Your privacy is incredibly important to Sabrina Counseling. This Privacy Policy explains how I collect, use, protect, and handle your Personally Identifiable Information (PII) in accordance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).

Please read this Privacy Policy carefully. By visiting and using my website, you accept and agree to be bound by this Privacy Policy. Your continued use of the website after posting of any changes to this Privacy Policy constitutes your acceptance of those changes and updates. You must not access or use the website if you do not wish to be bound by this Privacy Policy.

Information I Collect

I collect various types of information to provide and improve my services:

Personally Identifiable Information (PII): This includes information you voluntarily provide, such as your name, contact details (email, phone number, address), date of birth, health information, and payment information. This is primarily collected when you register on the site, place an order, subscribe to a newsletter, contact me, fill out a form, or enter any other information on the website to communicate with me.

Usage Data (Non-Personally Identifiable): Just like other websites, this website automatically collects certain non-personally identifiable information through Log Data and analytics tools (like Google Analytics). This includes your computer’s Internet Protocol Address (IP address), browser information, Internet Service Provider’s information, your operating system, browser type, location, browsing history, the pages you visit, the equipment used to access the website, traffic patterns, and other general patterns related to your use of the website. This information is used to analyze website statistics, improve performance, and enhance your user experience.

How Information is Collected

Information is collected through:

Directly from You: When you contact me, schedule an appointment, complete intake forms, or participate in therapy sessions.

Website Interactions: Through cookies, web beacons, pixels, and analytics tools (as described below) when you visit my website or interact with embedded content.

Secure Platforms: Information shared during online sessions is collected via secure, HIPAA-compliant telehealth platforms.

How Your Information is Used

Your information is used for the following purposes:

To Provide Services: To deliver therapy and evaluation services, manage appointments, and communicate with you.

To Improve Services: To understand client needs and enhance the quality and relevance of my offerings, and to personalize your website experience.

For Billing and Payments: To efficiently process your requests, transactions, and payments.

For Legal and Ethical Compliance: To comply with legal obligations, ethical guidelines, and professional standards (e.g., mandated reporting).

To Communicate: To respond to your inquiries, send appointment reminders, provide updates, and follow up with you through correspondence (email or phone).

Data Sharing and Confidentiality (HIPAA Compliant)

As a licensed mental health professional, I adhere strictly to the Health Insurance Portability and Accountability Act (HIPAA), which governs the privacy and security of your protected health information (PHI).

Strict Confidentiality: Your personal and health information shared during sessions is kept strictly confidential.

Limited Disclosure: Information is only disclosed with your explicit written consent, or when legally and ethically mandated (as outlined in the Disclaimer). This includes situations such as:

  • Serious and immediate risk of harm to yourself or others.

  • Suspected child abuse or neglect.

  • Suspected elder or dependent adult abuse.

  • Court order or subpoena.

Third-Party Service Providers: I may use trusted third-party services (e.g., secure telehealth platform, scheduling software, payment processors, website hosting, email marketing services) that assist in providing my services. These providers are carefully selected and are also required by contractual obligations and/or HIPAA to maintain the confidentiality and security of your information. I do not sell your personal information to third parties.

Children’s Privacy

I respect the privacy of children. My services are exclusively for adults aged 18 and older, and this website's information and content are only intended for individuals over the age of 18. I do not knowingly collect, use, or disclose personal information from children under the age of 18. If you believe that personal information was collected without parental or guardian consent from a child under the age of 18, please contact me to have that information deleted.

Use of Cookies, Web Beacons, and Pixels

My website may use cookies, web beacons (also known as clear GIFs, web bugs, or pixel tags), and similar tracking technologies to facilitate your use of the website, enhance your browsing experience, analyze website statistics, and understand user behavior.

Cookies: These are small data files that a website sends to your computer’s hard drive when you are viewing the website. They help optimize and personalize your browsing experience, save your preferences, and understand website analytics. You have the option of turning off cookies on your computer should you wish to do so. If you choose to do that, some features and content of this website may not function properly.

Web Beacons and Pixels: These are used in conjunction with cookies to collect general information about your use of the website, monitor user activity, and track customer behavior data. This information may be used by third parties (e.g., social media platforms like Facebook, or advertising networks) to tailor advertising based on your behavior and interests. You may see my ads on other platforms after visiting my website.

Third-Party Links and Embedded Content

My website may include, offer, or advertise third-party links, products, or services. Once you click on a third-party link and leave this website, you are no longer bound by my Privacy Policy and Terms of Service. I have no control over these third parties, and they have their own privacy policies. I am not responsible for the activities and practices of these third parties. You should contact them directly and read their privacy policies for any questions. You also agree that your use of these third-party websites is solely at your risk.

Articles on this website may include embedded content (e.g., videos, images, etc.) from other websites. Embedded content behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

Email Marketing and Opt-Out

You have the option of opting in or unsubscribing from my email list. By subscribing and opting in, you agree to receive newsletters, updates, messages, promotional materials, and any other content related to this website. When you send an email, your email message along with your email address and responses are saved for communication purposes with you. This information is kept confidential and I do not share, sell, or trade your email information with third parties except as otherwise stated in this Privacy Policy.

I comply with the CAN-SPAM Act of 2003 and do not spam or send misleading information. Should you wish to no longer receive communication from me, you have the option of unsubscribing by clicking “unsubscribe” at the bottom of the email I send to you or by contacting me.

U.S. State Privacy Rights

State consumer privacy laws in the U.S. (including, but not limited to, California, Colorado, Connecticut, Virginia, and Iowa) may give their residents additional rights regarding how I use their personal information. Depending on the applicable state laws, you may have rights such as:

The right to obtain confirmation of processing and access to your data.

The right to correct incomplete or inaccurate data.

The right to portability of data where you can request your data to be transferred to another organization.

The right to revoke or withdraw consent at any time.

The right to delete your personal information/data collected from you, subject to certain limitations under the law.

The right to opt out of the sale or sharing of your personal information (note: I do not sell your personal information).

The right to non-discrimination for exercising a privacy right.

To exercise any of these rights, please contact me with your request at [Your Email Address]. Please include your name, email address, and mailing address. I will make all attempts to respond to your request within 30 days of receipt.

Data Retention

I will retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. I may also retain and use your information to continue offering you my services, comply with my legal and accounting obligations, resolve disputes, and enforce my agreements.

Data Security

The security of your personal information is important to me, and I strive to follow generally accepted industry standards to protect your personal information submitted to me voluntarily and automatically. All electronic health records and communications are conducted through encrypted, HIPAA-compliant platforms. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and I cannot guarantee the absolute security of your information. By using this website, you agree to hold me harmless for any security breach and any unauthorized use of your personal information by third parties. You also agree that I cannot be held responsible for any disclosure of your information through my website without my knowledge and consent.

Changes to This Privacy Policy

I may update this Privacy Policy from time to time. I will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Information

If you have any questions or comments regarding this Privacy Policy or my privacy practices, please contact me at: sv@sabrinacounseling.com.